How would you like
to explore Hummbud?

WE'LL GIVE YOU A

Personalised Tour

We'll show you around our robust app and answer all your questions about the platform.

We'll answer all your

Questions

On-call answers to questions about the platform, pricing or services from our experts.

FAQs

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How quickly can you deliver designs?

Simple tasks typically take 8-10 hours, while more complicated ones might require up to 48 hours to process. The great news is that our quickest turnaround time (TAT) for a social media graphic design has been just 45 minutes. TAT is subject to the complexity of the project.

Can you actually deliver tasks the same day?

YepYep! Experience it firsthand with our annual plan. Please note that tasks involving video, UI/UX, and branding may require additional time and cannot be processed on the same day. Rest assured, as we give you real-time updates for each milestone for those longer tasks.

How does day and night schedule work?

Our designers have the flexibility to opt for either a day or day/night schedule. Those choosing to work beyond regular hours are compensated accordingly for their efforts. This approach ensures seamless delivery for clients with urgent needs after regular work hours, making the additional 5 hours especially valuable.

What happens if I don't like my design?

All plans include unlimited revisions, ensuring you get the design you like with peace of mind.

Do I get the ownership of the designs?

Upon project completion, you own all ideas, variations, and final designs. We reserve the right to include your work in our portfolio, unless otherwise agreed.

What’s the money-back guarantee like?

We stand behind all plans with a hassle-free, no-questions-asked, 14-day refund policy. While we'll be sad to see you go but if you decide to part ways, you can easily cancel your subscription through your design dashboard or by contacting us at support@hummbud.com

How is it any better than hiring a full-time designer?

Onboarding a dependable design agency offers versatility and scalability, providing access to a diverse team of specialists for various projects without the commitment and overhead costs of a full-time hire. It offers cost-effectiveness, flexibility, and access to a wider range of expertise compared to hiring a single full-time designer.

How is it any better than hiring a freelancer?

We offer a team of creative experts with diverse skills, ensuring a comprehensive approach, greater reliability, and efficient handling of complex tasks. Additionally, you benefit from enhanced project management, customer support, a money-back guarantee, and a proven track record for quality and credibility.

What is unlimited design service?

Unlimited design requests mean you can request any number of design tasks in a month. We process them sequentially based on their priority in the queue. This way, you can access a diverse range of design services without incurring additional costs per project. Unlimited design tasks do not equate to processing an endless number of tasks in a month. The turnaround time (TAT) for each task depends on the complexity of the project.

What is the loyalty program at Hummbud like?

Subscribe to the annual plan to unlock our loyalty program and start earning BudCoins with each new task. Use them to access exclusive perks, including discounts, gift cards, and premium features. Join us in creating a rewarding experience as we work together to bring your vision to fruition as a token of our appreciation for your trust.

Can I cancel my quarterly or annual subscription midway?

Due to the high-quality nature of our work, mid-term cancellations for quarterly or annual plans are not feasible. However, you can still cancel your subscription within the first 14 days from the start date of your subscription plan or pause it thereafter.

How do I pause my subscription?

You can pause your subscription by contacting us at support@hummbud.com or by simply prompting your designer on your design dashboard. Subscriptions can be paused for up to 30 days at a time.

How many tasks can you process in a month?

The number of design tasks is determined by the precision of your project brief, the complexity of the project, and your responsiveness and availability to approve revisions if necessary.

We design meticulously
for our buds

Interested in witnessing how we create our magic?
How many hours a month do designers work?

We don't charge by the hour. Our flat-rate pricing allows you to be limitless with your design work.

Which subscription plan is right for me?

We encourage you to visit our packs and pricing page to find the plan that best fits your needs. If you're uncertain, don't hesitate to request a callback or book a demo. Our design experts are ready to help you choose the perfect plan, ensuring you don't pay for services you might not currently need.

Do you offer any additional discounts?

The beauty of an unlimited design service is that you effectively control your costs. Consider this: for one of our clients on an annual plan of $2999, we processed approximately 35 deliverables in a month. Their effective cost per deliverable for that month was less than $85. Now, that's a bargain!

What if I just have a single request?

Our one-time plan starts at $999 and is ideal for experiencing our magic. You can select any one pack of your choice and enjoy exceptional design quality, complete with unlimited revisions, post-delivery support, and quick turnarounds.

Are all design deliverables unique?

Absolutely! All designs are crafted with the same precision as a bespoke suit, tailored to your needs, unless you prefer recycled material.